Privacy Policy for QuestKeeper

Effective Date: January 3rd, 2025
Location: New Jersey, USA

QuestKeeper is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our app, website, and related services (“Services”). By using QuestKeeper, you agree to the terms of this Privacy Policy.

Table of Contents

  1. Introduction
  2. Data We Collect
    1. Information You Provide
    2. Automatically Collected Data
    3. Payment and Subscription Information
    4. Communication
  3. How We Use Your Data
  4. Third-Party Services
    1. Data Storage and Backend Services
    2. Analytics and Debugging
    3. AI Services (Planned for Future Use)
    4. OAuth Providers
    5. Payment Processors
    6. Revenue Management
  5. Data Sharing
  6. Your Rights
    1. GDPR Compliance
    2. Opt-Out Options
  7. Data Retention
  8. Security
  9. Changes to This Privacy Policy
  10. Contact Us

1. Introduction

Welcome to QuestKeeper! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our app, website, and related services (“Services”). By using QuestKeeper, you agree to the terms of this Privacy Policy.

2. Data We Collect

2.1 Information You Provide

  • Account Registration: Email address (for magic link sign-ins, essential notifications, and account management).
  • OAuth Providers: Name, email address, and profile picture from third-party login services, including:
    • Google
    • Apple
    • Discord

2.2 Automatically Collected Data

  • App Analytics: Anonymous usage data collected via:
    • PostHog for feature tracking and user interactions.
    • Sentry for error tracking and debugging (may include session recordings during errors).
  • Beta Testing: Emails collected for TestFlight (Apple) and Google Play Store beta programs.
  • Device Data: OS version, device type, and connection type for app functionality and troubleshooting.

2.3 Payment and Subscription Information

  • Purchases made via the Apple App Store and Google Play Store. Payment information is handled exclusively by these platforms. We do not store payment details.

2.4 Communication

  • Essential Emails: Using SendGrid to send magic link sign-ins and critical updates.
  • Marketing Emails: Optional updates and feature announcements via SendGrid.

3. How We Use Your Data

  • To provide and maintain the Services.
  • To improve app performance, features, and user experience.
  • To process payments and manage subscriptions.
  • To send essential notifications (login links, account updates) and optional marketing emails.
  • To comply with legal obligations or resolve disputes.

4. Third-Party Services

We use the following services to enhance our app’s functionality:

4.1 Data Storage and Backend Services

  • Supabase: User authentication, database storage, and S3/Storage Bucket like-services.
  • Cloudflare Workers: API hosting and performance optimization.

4.2 Analytics and Debugging

  • PostHog: Tracks feature usage (opt-out available).
  • Sentry: Monitors crashes and errors (mandatory for app functionality).

4.3 AI Services (Planned for Future Use)

  • AI features may rely on Cloudflare Workers AI, OpenAI, or Google Gemini. Specific disclosures will be made when these features are introduced.

4.4 OAuth Providers

  • Google, Apple, and Discord logins collect your name, email, and profile picture.

4.5 Payment Processors

  • Subscriptions and purchases are handled by Apple App Store and Google Play Store.

4.6 Revenue Management

  • RevenueCat: Subscription tracking and feature access.

5. Data Sharing

We do not sell your personal data. Limited data may be shared with third-party services strictly for functionality (e.g., email delivery, crash reporting).

6. Your Rights

6.1 GDPR Compliance

If you reside in the EU or EEA:

  • Access: Request a copy of your data.
  • Correction: Update incorrect or incomplete data.
  • Deletion: Request deletion of your data (processed within 30 days).
  • Restriction: Limit how your data is processed.

6.2 Opt-Out Options

  • Opt-out of PostHog analytics via app settings.
  • Opt-out of marketing emails via the unsubscribe link in the email.

To exercise your rights, contact contact@questkeeper.app.

7. Data Retention

  • Account data is retained while your account remains active.
  • Analytics and error data retention:
    • PostHog: Follows their service policy.
    • Sentry: Retained for 90 days.
  • Beta testing emails: Retained per platform policies (TestFlight, Google Play).

8. Security

We implement industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy with prior notice. Continued use of the Services indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: